Fix the Real Problem: Move from Feedback to Problem Solving

Problem solving podcast on fixing the real problem at work with root cause analysis and effective feedback. How to turn feedback into action using behavior change strategies, skill gap vs system problem thinking, and simple workplace tools. Learn how to move from vague feedback to concrete performance improvement and lasting behavior change at work.

What You'll Learn:

• Why stand-alone feedback usually fails to create sustained behavior change—and what to do instead.
• A simple framework to distinguish between a capability gap and a systemic/structural barrier at work.
• How to ask the right questions to jointly diagnose the real root cause of a performance issue with a colleague or direct report.
• Practical ways to turn feedback conversations into co-created action plans that remove barriers, not just blame people.
• How to decide whether the solution is training, tools, clearer processes, motivation, or changing the environment.
• Real-world examples of fixing workplace problems by redesigning systems instead of endlessly repeating the same feedback.
• A 3-step habit to capture key insights, apply them to your situation, and take one small action this week.
• How to use "skill gap vs system problem" as a daily mental check before giving—or reacting to—feedback.