Close the Loop: Get Agreement and Set Next Steps

Close the loop feedback: how to get agreement in conversations and set next steps at work Turn feedback conversations into real behavior change with clear agreements, effective feedback skills, and structured follow-up. Learn a simple, repeatable way to drive accountability and follow-through after every coaching conversation at work.

What You'll Learn:

• Why closing the loop in feedback conversations is essential for real behavior change, not just good intentions
• How to define one clear, specific next step so both people know exactly what will happen after the conversation
• A simple way to confirm mutual understanding so expectations aren’t left vague or assumed
• How to schedule a concrete follow-up checkpoint that reinforces accountability and follow-through
• How to translate feedback into observable behaviors instead of abstract concepts or labels
• A quick note-taking habit you can use right after the episode to capture key ideas and remember to act on them
• How to pick one real situation at work where you can apply this close-the-loop approach right away
• A low-pressure strategy for taking one small action this week so progress feels doable, not overwhelming