Build Trust the Practical Way: Reliability Over Warm Fuzzies

Build trust at work with a practical, reliability-first approach to team trust and reliability and trust in the workplace. Discover how to build trust in teams through consistency, team communication habits, and a simple weekly check-in meeting instead of vague “warm fuzzies.” Walk away with concrete steps to stop micromanaging, boost transparency, and create a dependable, high-trust team culture you can actually measure.

What You'll Learn:

• Use a simple reliability-first mindset to build trust at work without relying on vague feelings or forced team bonding.
• Shift from micromanaging to clear expectations by defining what reliable behavior looks like for you and your team.
• Implement an ‘Expectation–Progress–Blockers’ (EPB) weekly check-in to make work visible and reduce status-chasing meetings.
• Create trust through consistency by turning small, repeated behaviors into predictable team communication habits.
• Spot and correct common misconceptions about trust in the workplace that lead to confusion, resentment, or hidden friction.
• Lower coordination costs on your team by using observable reliability (kept promises, follow-through, transparency) as your main trust signal.
• Identify one concrete area in your current work where reliability-based trust would help, and design a tiny action you can take this week.
• Capture the key ideas from the episode in writing so you remember them and turn insights into repeatable habits instead of one-off inspiration.