Relationships

The Mediator's Toolkit

Essential Skills for Conflict Resolution and Mediation

First episode free — Listen now, no account required

6 episodes44 min total

What you'll learn

Course outline

Episode 1: Introduction to Mediation

Delve into the world of mediation by understanding its core principles, the role of a mediator, and the benefits of mediation in conflict resolution. Explore how mediatio...

Episode 2: Building Trust in Conflict Situations

Explore techniques for building trust with and between parties in conflict. Understand the importance of trust in achieving a successful mediation outcome and learn strat...

Episode 3: Facilitating Communication between Parties

Learn how to effectively facilitate open and productive communication between conflicting parties. This episode focuses on overcoming communication barriers, active liste...

Episode 4: Negotiation Tactics for Mediators

Discover negotiation tactics tailored for mediators to assist parties in reaching a mutually agreeable solution. This episode explores preparing for negotiations, identif...

Episode 5: Overcoming Impasses

Impasses in mediation can be daunting but not insurmountable. Learn techniques to identify the causes of deadlock and strategies to move past them, including reframing is...

See all 6 episodes

First episode free — Listen now, no account required

Episodes

Ep 1Free

Introduction to Mediation

Delve into the world of mediation by understanding its core principles, the role of a mediator, and the benefits of mediation in conflict resolution....

7:51

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Ep 2

Building Trust in Conflict Situations

Explore techniques for building trust with and between parties in conflict. Understand the importance of trust in achieving a successful mediation out...